AGN88 Terms & Conditions — Malaysia Sports Betting & Casino Platform Rules

To register for and use AGN88's services, you must meet the following eligibility criteria at all times while using the platform:

• At least 18 years at the time of registration and at all times during use of the account.
• Currently residing in Malaysia, or a Malaysian citizen or permanent resident.
• Have full legal capacity to enter into a binding agreement.
• Not currently prohibited from participating in online gambling activities by any relevant authority.

Each user is only permitted to register and maintain one (1) AGN88 account only. Multiple account registrations by the same individual — even using a different name, email address or phone number — constitute a serious violation of these Terms. AGN88 reserves the right to freeze and close all associated accounts and forfeit any accumulated credit balances or winnings if such a violation is detected.

During registration, you are required to provide accurate, complete and up-to-date information, including your full name, an active Malaysian mobile number and a valid email address. AGN88 reserves the right to request identity verification (KYC) at any time, including a copy of your identity card (MyKad) or other accepted identification documents. Failure to provide KYC documents within the stipulated timeframe may result in temporary suspension of withdrawal privileges.

AGN88 accepts deposits via approved Malaysian payment methods only. All available payment methods are processed in Malaysian Ringgit (MYR). AGN88 does not accept deposits or process withdrawals in foreign currencies.

For withdrawals, the receiving bank account or e-wallet must be under the same name must match the name registered on the AGN88 account. AGN88 does not process withdrawals to third-party accounts under any circumstances. The minimum withdrawal amount is RM 50 and withdrawals are processed within 3 to 30 minutes depending on the chosen method and account verification status.

AGN88 reserves the right to place a hold on withdrawals for security verification or KYC compliance purposes. In such cases, the support team will contact the member within 24 hours. AGN88 does not charge processing fees for deposits or withdrawals made via the local payment methods listed above.

AGN88 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to rollover requirements and the specific conditions outlined in their respective promotional terms. The following general principles apply to all AGN88 bonuses:

• Each bonus may only be claimed once per member unless otherwise stated in the promotion terms.
• Welcome Bonus is only available to members making their first deposit. Accounts that have previously made any deposit are not eligible for this bonus.
• Rollover requirements must be met within the specified bonus validity period. Bonuses that expire without fulfilling the rollover will be forfeited along with any winnings accumulated from them.
• Bets on different games may contribute at different rates toward bonus rollover requirements. Please check the specific promotion terms for game contribution rate details.
• AGN88 reserves the right to forfeit bonuses or cancel promotions if there is evidence of abuse, system manipulation, or the use of multiple accounts.
• Bonuses are non-transferable between accounts and hold no cash value until rollover requirements have been met.

For Sports Betting, wagers placed at odds lower than 1.50 are typically not counted or are counted at a reduced rate toward bonus rollover calculations. Please review the full promotion terms before claiming any bonus. If in doubt, contact the AGN88 support team before making a bonus-related deposit.

This section covers the general rules applicable to all Sports Betting at AGN88, including football (Malaysia Super League, EPL, and other leagues), badminton, cricket, e-sports, and all other sports available on the platform.

• Accepted Bets: All bets confirmed and accepted by the AGN88 system are final. Players are responsible for ensuring that bet details are correct before confirming.
• Odds Change: AGN88 reserves the right to adjust odds before a bet is confirmed. The odds displayed at the time of confirmation are the odds used for settlement.
• In-Play Betting: For in-play betting, AGN88 reserves the right to temporarily suspend markets without prior notice. Any bets confirmed before the suspension are not affected.
• Postponed or Cancelled Match: If a match is postponed and does not resume within 24 hours, all pre-match bets will be fully refunded. For sports that use the Duckworth-Lewis-Stern (DLS) method, such as cricket, settlement is carried out based on the officially recognised DLS result.
• Odds Error: If the odds displayed are clearly incorrect due to a technical or human error, AGN88 reserves the right to void the affected bets and refund the original stake amount without interest.
• Maximum Bet: Maximum bet limits vary by sport, market and match. Bet limit information is displayed during the bet placement process.

AGN88 employs an experienced sports analysis team to set odds and monitor the integrity of all matches. Should there be any indication of match-fixing or unusual betting activity, AGN88 reserves the right to withhold settlement pending the outcome of an investigation. Members suspected of involvement in fraud or match manipulation will face account closure and forfeiture of all funds held in the account.

All casino and slot games available at AGN88 — including Live Casino with real dealers, RNG table games, and slots from providers such as PG Soft and Pragmatic Play — are subject to the following rules:

• All RNG (Random Number Generator) casino games on AGN88 use a certified random number generator that has undergone independent testing to ensure fair play.
• AGN88's live casino features real human dealers in a physical studio environment, streamed live in real time. The outcome of each round is determined by actual physical actions visible to all players.
• If a technical interruption occurs during a game session that prevents a round from being completed, that round will be voided and the bet amount will be returned to the member's account balance.
• Any gaming strategy involving the use of automated software, bots, or any non-human method of play is strictly prohibited and will result in account closure.
• Winnings resulting from a software error or system failure are considered void and will not be paid out. AGN88 will notify affected members and restore the account balance to its state prior to the error.

Payouts for all AGN88 casino games are based on the Return to Player (RTP) percentages set by the respective game providers. RTP information for each game is available in the game info section within the platform.

You are solely responsible for keeping your AGN88 account login details secure, including your username and password. AGN88 recommends that you:

• Use a strong, unique password that is not used on any other platform.
• Enable two-factor authentication (2FA) for an added layer of account security.
• Do not share your login credentials with anyone, including family members or friends.
• Log out of your account after each session, especially on shared devices.
• Notify AGN88 immediately at support@agn88.biz if you suspect your account has been accessed without your authorisation.

AGN88 will not be held liable for any losses arising from unauthorised access caused by a member's negligence in safeguarding their login credentials. For full details on how AGN88 handles your personal data, please read our Privacy Policy us, forming part of the overall agreement between you and AGN88.

AGN88 reserves the right to suspend or close a member's account at any time, with or without prior notice, under the following circumstances:

• Confirmation that a member was under 18 years of age at the time of registration or at any point during account use.
• Multiple account registrations by the same individual to exploit bonuses or the system.
• Fraud, attempted fraud, or providing false information during registration or the KYC process.
• Use of automated software, bots, or any non-human methods during gameplay.
• Involvement in match-fixing or any suspicious betting activity.
• Violating any provision of these Terms & Conditions.
• Instructions from legal authorities or regulatory agencies.

Members may also request voluntary account closure at any time through AGN88 customer support. In cases of self-exclusion for Responsible Gaming purposes, the account will be closed immediately and any remaining funds will be returned within 5 business days following identity verification. For more information on the self-exclusion feature, visit the Responsible Gaming us.

AGN88 is not liable for any financial losses incurred by members as a result of betting or gaming activities on the platform. Gambling involves financial risk that is borne entirely by the member.

To the extent permitted by law, AGN88 is not liable for:

• Losses arising from internet service disruptions or connection issues between a user's device and AGN88's servers.
• Errors, delays, or system failures on the part of third parties, including payment providers and game providers.
• Any indirect, consequential or special losses arising from the use of the AGN88 platform.
• Content or actions of third parties that are not under AGN88's direct control.

AGN88's total liability to any member shall not exceed the total amount deposited by that member in the 30 days preceding the claim. This limitation of liability does not affect any rights protected under applicable Malaysian consumer law.

All content available on the AGN88 platform — including text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations — is the property of AGN88 or its content providers and is protected under Malaysian and international copyright law.

You are not permitted to:

• Copying, reproducing, selling, reselling, or exploiting any part of the AGN88 platform for commercial purposes without prior written consent from AGN88.
• Using any data mining software, bots, or similar automated data collection tools.
• Creating framed links or using framing techniques to display any AGN88 trademark, logo, or proprietary information without authorisation.

These Terms are governed by the laws of Malaysia. Any dispute arising from or in connection with these Terms is subject to the exclusive jurisdiction of the Malaysian courts. If any provision of these Terms is found to be invalid or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, and all remaining provisions shall continue in full force and effect.

If you have any questions, concerns, or complaints regarding AGN88's Terms & Conditions, please reach out to us through the following channels:

AGN88's support team is available in Bahasa Melayu at all times, including public holidays. For more serious concerns involving account security or transactions, please include your account number and all relevant details in your email to help expedite the investigation.